Austin Store - Frequently Asked Questions (FAQ)
1. What is the Austin theme designed for?
The Austin theme is specifically designed for businesses in the firearms, sporting goods, camping equipment, and related industries. It provides a responsive and mobile-friendly design that enhances the online shopping experience.
2. How do I customize the Austin theme for my store?
To customize the Austin theme, go to your BigCommerce dashboard and navigate to "Storefront" -> "My Themes" -> "Customize". From there, you can access the Theme Editor to make changes to various aspects of your store, such as colors, fonts, and layout.
3. Can I add custom scripts or integrate third-party apps with the Austin theme?
Yes, you can add custom scripts or integrate third-party apps by using the Stencil File Editor. This feature allows you to directly access and edit your theme's code without needing to install the Stencil CLI. However, it’s recommended for users with experience in HTML/CSS and Handlebars.
4. What should I do if I need help with the Austin theme?
If you need assistance with the Austin theme, you can refer to the documentation provided with your theme for detailed instructions. Additionally, you can contact our support team during business hours for help with any issues or questions you may have.
5. Is the Austin theme optimized for SEO and speed?
Yes, the Austin theme is built with SEO and speed optimization in mind. It is designed to load quickly and is structured to help improve your store's search engine rankings.
6. How do I update the Austin theme?
To update the Austin theme, go to "Storefront" -> "My Themes" in your BigCommerce dashboard. If an update is available, you’ll see an option to update your theme. Always back up your current theme before making any updates to avoid losing customizations.
7. Does the Austin theme support product faceted filters?
Yes, the Austin theme includes product faceted filters, which make it easier for customers to narrow down their product search. This feature is available exclusively for Pro/Enterprise editions.
8. Can I customize the checkout page with the Austin theme?
Yes, you can customize the checkout page. To access the checkout page settings, go to "Storefront" -> "My Themes" -> "Customize". In the Page Builder, select "Theme Styles" and click on "Checkout Page" to make adjustments.
9. How do I manage the side cart display in the Austin theme?
The side cart display can be managed through the theme customization options. You can enable or disable the side cart, and adjust its settings to align with your store’s design and functionality needs.
10. Does the Austin theme include support for mobile devices?
Yes, the Austin theme is fully responsive and optimized for mobile devices. This ensures that your store looks great and functions smoothly on smartphones and tablets, providing a seamless shopping experience for mobile users.
